Korte Jewelry Designs
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HOW DO I CONTACT YOU?

Korte Jewelry Designs
P.O. Box 1352
State College, PA  16804
info@kortejewelry.com
(724) 567-8353

HOW DO I ORDER FROM YOU?

If you would prefer not to order through my website, please feel free to contact me via email or phone, 724-567-8353, and I’ll be happy to work with you directly. If you are in Central Pennsylvania, I am happy to meet with you for a private showing. I accept payments via Paypal, credit card, check or cash. If paying with a check, the item(s) will be shipped as soon as the check clears.

DO YOU OFFER GIFT CERTIFICATES?

Gift certificates are available for purchase. To purchase, please see this item.

DO YOU WORK ON CUSTOM ORDERS?

I love to work on custom orders! I do ask for a non-refundable 30% deposit, once the design is agreed upon and before the work begins. Photos will be sent upon the completion of the project for final approval, and full payment must be received prior to shipping the order. The length of time needed to complete a custom order varies due to the complexity of the project, but a time-frame will be included in the initial quote.

DO YOU OFFER PRIVATE HOME PARTIES?

A jewelry home show is a great way to shop for yourself and your loved ones while sharing a fun evening with your friends. Shows are scheduled for two hours in your own home, and I ask that there is a minimum of six confirmed guests. I will bring everything I need to display my jewelry, and I ask the hostess to provide simple refreshments. Not only is this a unique and fun opportunity to spend time with your friends, but the hostess also receives:

  • a thank you gift
  • a $20 credit to her order
  • 10% of the total sales during the party credited toward her order

Additionally, if a guest books a home show during the event, that guest will receive an additional $20 hostess credit during her own party! 

WILL YOU RESIZE OR CUSTOMIZE AN ITEM?

I am happy to work with you so you can be completely satisfied with your purchase. The length of many chains can be adjusted upon request, at no additional charge. However, if more than two inches is added to a chain, there will be an additional charge. To measure your wrist for bracelets, wrap a tape measure snugly around where the bracelet will sit, and send this measurement to me.

If you would like a different type of earwire on the earrings, please contact me and it will be changed at no additional charge. Options include: standard earwires, posts, and leverbacks.

WHAT ARE YOUR SHIPPING COSTS?

I make every effort to ship your order within 1-2 business days. In the description of certain pieces it will specify a longer shipping time, up to two weeks. This applies to pieces I don't currently have in my inventory or pieces that are ordered to a specific size (e.g. necklaces).

All earrings are packaged in an organza bag within a gift box, and all chains are packaged in an anti-tarnish pouch within a gift box.

If you live in Central PA, you are welcome to pick up your order. Please contact me to arrange a time. Items shipped within the United States will be sent Priority Mail ($9.00, insurance and tracking are included, 1-3 day delivery time), unless other arrangements are requested.

I also ship internationally to Canada and other select countries using First Class International ($12.00 USD). This is by far the most economical option, but insurance is not available. Buyer is responsible for all duties and associated fees, and will be responsible for any loss or damage during transit. 

DO YOU OFFER RETURNS AND/OR EXCHANGES?

I believe in the quality of my jewelry and warrant to the original purchaser a lifetime warranty that the piece of jewelry is free from defects in materials and workmanship under normal wear. In the event a repair is necessary, the buyer will be asked to pay shipping both directions and the cost of any additional materials needed, but there will be no labor costs for the repair.

I reserve the right to deny a repair if there has been obvious mistreatment of the item such as damage by accident, negligence or other factors not due to defects in materials or workmanship.

In the unlikely event you need to return your purchase, please contact me. As long as the jewelry is in its original condition, purchases may be returned up to 30 days after receipt. I will refund the cost of the item less shipping costs.
 

WILL YOU SHARE MY INFORMATION WITH A THIRD PARTY?

All information collected by Korte Jewelry Designs is secure and will never be shared with a third party.